Terms of use

CueMonkey is made and published by Groovy Milk LLC, a limited liability company formed in the State of Maryland, United States. In these terms, "we", "us" and "our" mean Groovy Milk LLC, and "you" means the person or the organisation using CueMonkey.

These terms apply to the CueMonkey application, to cuemonkey.app and cuemonkey.com, and to any account you make with us. By downloading, installing or using CueMonkey, or by making an account, you accept them. If you do not accept them, do not install it.

If you accept these terms on behalf of a company, a theatre, a school or any other organisation, you are telling us you have the authority to do that, and "you" then means that organisation.

We give you a personal, non exclusive, non transferable licence to install and use CueMonkey on Macs you own or control, up to the number of machines your plan allows. Today that number is three, and your account page always shows the current one. This licence lasts as long as you keep to these terms.

The software is licensed, not sold. We keep every right we do not expressly give you here, including all copyright, trade marks and other intellectual property in CueMonkey and in the CueMonkey name and marks.

You agree not to:

sell, rent, lease, sublicense or otherwise make CueMonkey available to anyone else as a product of their own; share one account across more organisations than the account is for; remove or alter any copyright, licence or attribution notice; or work around the limits on how many machines an account may hold a licence on.

You also agree not to reverse engineer, decompile or disassemble CueMonkey, except exactly as far as applicable law says you may despite this restriction, and except for the parts of CueMonkey that are covered by an open source licence which permits it. Clause 7 says which parts those are.

You sign in with Google or with Apple. We never see or hold a password. You are responsible for keeping access to whichever of those accounts you use, and for everything done through your CueMonkey account.

You can see the Macs your account is signed in on, and remove any of them, from your account page. You can delete your account there too, and doing so deletes what we hold about it. Clause 11 says what happens to the software on your Macs afterwards.

We may suspend or end an account that is being used to break these terms, to break the law, or to work around the machine limit. Where it is reasonable to do so, we will tell you why first.

We claim no ownership of anything you make with CueMonkey, and we do not receive it.

Your running orders, your audio, your video, your images and your show files live on your own computer. They are never uploaded to us, and CueMonkey never sends us anything about what you play or when you play it. The privacy policy sets out the short list of what we do hold.

You are responsible for having the right to use the material you put into a show, including any music, video or images you did not create yourself, and for any performance licences your production needs.

CueMonkey is free while it is in preview. We expect to offer a paid plan later, alongside a free one.

We will not start charging you for something you already have without telling you first and asking you to agree to it. If we ever introduce a price for a paid plan, the terms of that sale, including anything about refunds, will be presented to you before you pay.

CueMonkey carries ffmpeg and ffprobe, built with x264, and runs them as separate programs. Those are free software under the GNU General Public License, version 2 or later, and that licence, not this one, governs your use of them. Their full licence text travels inside the app, and the download page says where their source is and how the copies in CueMonkey were built.

Nothing in these terms limits any right the GNU General Public License gives you in respect of those programs.

CueMonkey looks for a newer version when it opens, and never while a show is running. It never installs one by itself: installing is always something you press. We may stop supporting older versions, and a very old version may stop being able to renew its licence.

CueMonkey is provided "as is" and "as available", without warranty of any kind.

To the fullest extent the law allows, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non infringement. We do not warrant that CueMonkey will be uninterrupted, error free, or free of anything harmful, or that it will meet your requirements.

Some states do not allow the exclusion of certain warranties, so some of this may not apply to you.

CueMonkey is software for running live performances, and live performances can go wrong.

We have built it so that a licence problem can never stop a show: an expired, missing or refused licence does not stop a cue from firing. But no software is perfect, and computers, screens, sound interfaces and venues fail. You are responsible for rehearsing with it, for testing your show on the equipment you will perform on, and for having a way to carry on if any part of your setup stops working.

To the fullest extent the law allows, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits, lost revenue, lost bookings, lost data, or the cost of any performance that was interrupted, delayed or cancelled, whether or not we were told such damages were possible.

To the fullest extent the law allows, our total liability to you for any claim relating to CueMonkey is limited to the greater of the amount you paid us for CueMonkey in the twelve months before the claim, or one hundred United States dollars.

Some states do not allow these limits, so some of this may not apply to you. Nothing here limits liability that cannot be limited by law.

You can end this agreement at any time by deleting your account and removing CueMonkey from your Macs. We can end it if you break these terms.

When an account ends, it stops being able to renew a licence. A Mac that already holds a licence carries on playing the shows it already has until that licence runs out, which is deliberate: we are not willing to be the reason a stage goes dark. Clauses 5, 9, 10, 12 and 13 survive the end of this agreement.

We may change these terms. When we do, we will change the date at the top of this page, and if the change is significant we will say so in the app or by email before it takes effect. Carrying on using CueMonkey after a change means you accept it. If you do not, stop using it and delete your account.

These terms are governed by the laws of the State of Maryland, United States, without regard to its conflict of law rules. You and we agree that any dispute arising out of them will be brought only in the state or federal courts located in the State of Maryland, and we each consent to those courts.

If any part of these terms is found unenforceable, the rest stays in force. Our not enforcing something straight away is not a waiver of it. These terms, together with the privacy policy, are the whole agreement between us about CueMonkey.

Groovy Milk LLC, Maryland, United States. hello@cuemonkey.app.